Commuter Services
Commuter Services

CrossTown Connect is a unique public-private partnership in the communities of Acton, Boxborough, Concord, Littleton, Maynard, Sudbury, and Westford. The partnership offers a number of services to its members. CrossTown Connect addresses:

  • Traditional Commuting – from suburban locations into the City
  • Suburb-to-Suburb Commuting – from one suburb to another across the region
  • Reverse Commuting – from the City into the suburban area
  • Daily Needs Trips – Non-commuting trips in the region that are made for a variety of reasons (shopping, medical appointments, etc.)

Services include:

  • For large employers (250 employees or more) participating in CrossTown Connect will help you to meet the requirements of the Massachusetts Rideshare Regulation.
  • Emergency Ride Home Program. Often referred to as the "ridesharer's insurance policy" this program ensures that no one who uses an alternative to driving alone to work will be left stranded in the event that they have an emergency during the day. These rides are provided by taxi or rental car and at absolutely no cost to the employee. For more details or to sign up please click here.
  • Ridematching to form carpools and vanpools. The sophisticated GIS-based database available to members ensures that participants can find the most logical matches to share the ride to work using a variety of criteria. The regional database increases the possibility of finding highly qualified matches to form carpools and vanpools. For more information and to sign up please click here.
  • Promoting active commuting options, such as biking and walking.
  • Marketing programs to participants that promote alternatives to driving alone
  • Assisting interested employers in implementing pre-tax transit benefits for their employees
  • Advocating for improved transportation services in the region
  • Providing information updates on construction projects and updates on regional transportation initiatives
  • Communities can participate in centralized dispatching for Council on Aging vans.

CrossTown Connect
12 Clock Tower Place, Suite 260G
Maynard, MA 01754